FAQ

1.Who are we?

English: Snow Lotus Art is a dedicated curator and supplier of authentic Tibetan thangkas, Gau boxes, and Himalayan spiritual art. We partner directly with master artists to bring you handcrafted, culturally meaningful pieces that honor traditional techniques.

2. Why choose us?

✅ Authentic Chinese Tibetan Cultural Heritage – Our thangkas and Gau boxes are handcrafted by master artisans, carrying the profound symbolism and sacred aesthetics of this unique Chinese-Tibetan cultural legacy.

✅ 5-Star Customer Trust – Global customers rate us 5/5 for our exceptional craftsmanship and cultural storytelling. [Click here to read reviews]

✅ Heartfelt, Attentive Service – We go above and beyond to resolve your practical needs, ensuring a seamless and supportive shopping experience from selection to delivery.

✅ Guaranteed Authenticity – Every piece is accompanied by a certificate of authenticity, so you can shop with confidence knowing your art is genuine and ethically sourced.

✅ Exclusive Cultural Blessing Gift Offer – Buy 1, Get 2 Sacred Gifts Free! Purchase any product and receive a free Tibetan khata (blessing scarf) and Tibetan incense—two iconic Chinese Tibetan cultural treasures that embody unique Himalayan aesthetics and carry heartfelt spiritual blessings.

✅ Fast & Secure Global Shipping – We partner with DHL and trusted couriers to deliver your sacred art safely and promptly worldwide.

✅ Preserve Living Cultural Legacy – Your purchase directly supports Tibetan artisans, helping sustain the living traditions of Chinese-Tibetan culture.

3.How do I care for my thangka?

English: To preserve your thangka, avoid direct sunlight, humidity, and folding. Gently dust with a soft brush, and if needed, consult a professional for cleaning. We also offer custom framing services to protect your artwork.

4.Do you ship internationally?

English: Yes, we offer worldwide shipping. All orders are securely packaged to ensure safe delivery. You can track your shipment via the tracking number provided in your confirmation email.

5.What is your return policy?

English: We accept returns within 30 days of delivery if the item is unused and in its original packaging. Please contact our customer service team to initiate a return.

6. Can I commission a custom thangka?

English: Absolutely. We work with master artists to create custom thangkas tailored to your spiritual or aesthetic preferences. Contact us with your design details for a personalized quote.

7. How long does it take to create a custom thangka?

English: Creation time depends on the size, complexity, and details of your design. Smaller pieces typically take 2–4 weeks, while larger, intricate thangkas can take 2–6 months. We’ll provide a detailed timeline once we confirm your requirements.

8.What materials are used in your thangkas?

English: Our thangkas are painted using natural mineral pigments (including lapis lazuli, malachite, and coral) and silk threads, following centuries-old Tibetan techniques. These materials ensure vibrant colors that last for generations.